We understand the importance of our legal and moral responsibility in respecting your privacy and appropriately taking care of any personal data we may hold about you.
If you have any queries regarding personal data held by Companion Technology Ltd, please get in touch with our Data Protection Officer by using the details on our contact us page or emailing dpo@companion.technology. You can also contact our Data Protection Officer to ensure your personal data is up to date and relevant.
In line with the General Data Protection Regulation (GDPR), the following policy explains how we collect, store and use personal data when:
This policy only covers your personal identifiable information on this and other Companion Technology Ltd websites and personal data that we process. Throughout our website, there are many links to third party sites beyond our control and we suggest that you always check the privacy policies of these sites before using them.
This policy does not cover the personal data processing activities of anyone for whom we process personal data as a data processor, i.e. in accordance with their instructions (more information can be found on this below).
By visiting this or our other websites, and in providing any personal data about yourself to us, you are confirming that you have read, understood and accept our policies and practices. If you are at all uncertain about any aspect of our policies and practices, please contact our Data Protection Officer and refrain from using this website and our other website owned by Companion Technology Ltd.
Collecting very specific, relevant personal data is a necessary part being able to provide you with any services you may request from us or in providing services to our customers.
Companion Technology Ltd is committed to respecting your privacy and safeguarding your personal data. We always aim to treat personal data with respect, keeping it safe and secure. We do not sell or rent personal data to third parties.
You will be asked for personal data such as your name and email address when you make an inquiry, your postcode during an LTE-M check and you delivery address when placing an order from us.
Where appropriate, we use your personal data to:
This will include:
We employ a variety of technical and organisational measures to keep your personal data safe and to prevent unauthorised access, use, or disclosure of it.
We take all appropriate steps to protect the security of your personal data.
Under GDPR, it is your right to request access to the data we hold about you if desired.
If you wish to do this, please submit a request to FAO: Data Protection Officer, by email to dpo@companion.technology.
We will:
You also have the right to have your personal data either erased or anonymised, which is commonly referred to as the right to be forgotten.
To submit a request, please contact The Data Protection Officer at Companion Technology Ltd, via email dpo@companion.technology
We will:
If you wish to invoke any of the other rights that you may have in relation to your personal data, for example rights to rectification, right to restrict processing, right to portability, right to object to processing and the right to object to automated decision making then you can only do so to the data controller. We may not always be the data controller of your personal data, so you may not always be able to invoke these rights against us.
We only store personal data within the European Economic Area (EEA). If one of our subcontractors (such as a payment processor) needs to transfer it outside of the EEA, we will take steps to make sure there are adequate levels of privacy protection and you will be notified of this within your privacy notice.
You can opt-in and opt-out of receiving email communications alerting you to news and offers at any time. To do this, simply email dpo@companion.technology.com.
To see how we use cookies please see our Cookies Policy
Companion Technology Ltd and all other brand logos and contents of this website (including text, design and graphics) are copyrighted materials of Companion Technology Ltd. All rights are reserved.
This Privacy Policy may change at any time, so you may wish to check it each time you visit our website. This page was last updated on 23rd April 2023.
All communications regarding Information Security and Data Protection should be directed to our Data Protection Officer. To get in touch, email dpo@companion.technology or use the details on our contact us page – clearly marking any communication FAO: Data Protection Officer.
Subject Access Requests or requests to invoke other rights can also be sent to this address or sent direct to dpo@companion.technology.